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Help & Support

For Creative SXFI AMP


SXFI App
REQUIRED

Get started by downloading the SXFI App on your mobile devices. The app will bring you through a Ear and Head-Mapping process in order for us to personalize your Super X-Fi profile and load it onto your SXFI products.

SXFI Control Software
OPTIONAL; for Windows PC and macOS

The SXFI Control software allows you to use any SXFI products with desktops, PCs, and laptops running on Windows and macOS. You can upload your Super X-Fi profile, switch between profiles, and further customize your audio through the equalizer control in the software.

For Creative SXFI AIR


SXFI App
REQUIRED

Get started by downloading the SXFI App on your mobile devices. The app will bring you through a Ear and Head-Mapping process in order for us to personalize your Super X-Fi profile and load it onto your SXFI products.

SXFI Control Software
REQUIRED for Windows PC and macOS without Bluetooth support

The SXFI Control software allows you to use any SXFI products with desktops, PCs, and laptops running on Windows and macOS. You can upload your Super X-Fi profile, switch between profiles, and further customize your audio through the equalizer control in the software. For PC and Mac devices without Bluetooth adaptor v2.1 and A2DP support, this software is required.

SXFI AIR Control App
OPTIONAL; for Mobile Devices

Control music playback, customize your light ring from 16 million colors or even access microSD card via the app directly to Creative SXFI AIR headphones for both iPhone and Android users.

For Creative SXFI AIR C


SXFI App
REQUIRED

Get started by downloading the SXFI App on your mobile devices. The app will bring you through a Ear and Head-Mapping process in order for us to personalize your Super X-Fi profile and load it onto your SXFI products.

SXFI Control Software
REQUIRED; for Windows PC and macOS

The SXFI Control software allows you to use any SXFI products with desktops, PCs, and laptops running on Windows and macOS. You can upload your Super X-Fi profile, switch between profiles, and further customize your audio through the equalizer control in the software.