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Help & Support

Getting started with your personalized Super X-Fi profile

For all Super X-Fi products, we need to set up a personalized Super X-Fi profile for a customized listening experience.

This personalization needs to be done only once, across all your Super X-Fi devices, in 3 simple steps.

Download SXFI App

Download the SXFI App from the Google Play Store and the iOS App Store.

Step 2: Register Account

Register your Super X-Fi account. This account can be used across all Super X-Fi device.

This account is different from your Creative Store account.

Step 3: Head and Ear Mapping

Go through a simple one-time capture of 3 pictures - right ear, face, and left ear.

TIP: Ask a friend to help you capture your images!

Subsequently, you can redo your Super X-Fi profile by tapping on the ‘Personalize' menu tab in the SXFI App and go through the 3 steps set-up once more.