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Help & Support

Microsoft Windows and macOS

For PC and Mac users, you will require:

  • a USB C-to-A cable (provided)

You can choose to upload your personalized Super X-Fi profile onto Creative SXFI AIR via your iPhone or Android Phone.

Alternatively, if you prefer to set-up the Creative SXFI AIR via your PC or Mac1, you may do so via the following:

1 You will still be required to set-up your personalized Super X-Fi profile via your phone to proceed with the set-up on your PC or Mac.

Step 1: Download and Install the SXFI Control software for PC and Mac

Install the SXFI Control software for PC or for Mac.

Log into your SXFI Account.

This SXFI Account is different from your Creative Store account.

Step 2: Connect Creative SXFI AIR to your PC or Mac.

Connect the Creative SXFI AIR to your PC or Mac via the included micro USB cable.

Your personalized Super X-Fi listening profile will be loaded to your Creative SXFI AIR.

Step 3: Set-up complete